NO RETURNS on merchandise! MERCHANDISE CREDIT ONLY, equal to the cost per unit! I am a designer / artist, a craftsperson, who makes the products, that I sell, by hand out of my home. A lot of my products are custom designed per individual request, then become offered here WHOLESALE. The ONLY EXCEPTION FOR RETURNING Fabricated Frames’ products is IF the product was delivered damaged by the SHIPPING COMPANY OR BY AN ACT OF…well, you know. I ALWAYS bubble wrap the products, and each product is put into a poly bag, then bubble wrap and sometimes paper padding is added inside. I cover the box with brown wrap, as well. I ALWAYS get a confirmation tracking receipt from USPS, when I use USPS, or the post office. I can also use UPS or FedEx if you wish, for an extra charge. When I use the post office, I scan my tracking receipt and email the receipt to you that day. ANY returns or merchandise credits MUST BE SENT BACK within 10 DAYS of the date of shipping the items/package! The items do NOT leave my property damaged. I check the items personally, for any marks, even threads that need to be snipped. Full refund for returns given, minus the shipping costs. Full credit is given to the merchandise credit returns, minus the shipping costs. I will send you an invoice for the shipping, for merchandise credit returns, within 10 days of shipping the item again, and payment is due within 10 days of the re-shipping date, as you will get a receipt emailed to you in an attachment.
PAYMENT:
Deposit of 50% (fifty percent) is due at time of order, when order is placed, emailed or mailed to me. The remaining 50% (fifty percent) is due within 10 days from the date that the item is shipped, again, the shipping receipt and confirmation tracking receipt is emailed to you THAT DAY that the shipment is sent. Otherwise, I take paypal, and I will email you my paypal email address when you email me your order.